Returns & Refund Policy

RETURNS & REFUND POLICY

Return and Refund Policy：

We have a 30 day return policy, which means that you can request a return within 30 days of receiving the product.

 

To qualify for a return, your product must be in the same condition as the item you received, not worn or unused. You also need a receipt or proof of purchase.

 

To initiate a return, you can contact us via email. We will send you a return shipping label and instructions on how and where to send the package. Items returned to us without prior return requests will not be accepted.If you have any return issues, you can contact us.

 

Damage and Problems

Please check your order upon receipt, and if there are any defects, damage, or incorrect items received, please contact us immediately so that we can evaluate the problem and correct it.

 

Exceptions/Non returnable items Certain types of items cannot be returned, such as perishable items, customized products (such as special orders or personalized items）。 We also do not accept the return of hazardous materials, flammable liquids, or gases. If you have any questions or concerns about a specific project, please contact us.Unfortunately, we do not accept returns for special offers or gift cards.

 

Exchange

The quickest way to ensure that you get the item you want is to return the item you own. Once the return is accepted, please purchase a new item separately.

 

Refund When your return is received and checked, we will notify you that you will be automatically refunded using the original payment method. Please remember that it may also take some time for your bank or credit card company to process and issue a dishonor.

 

If you request a refund. This money will be returned to your account within 3-15 days after we reach an agreement.